Restaurant le Relais d'Alsace

Breakfast too basic and not always stocked

A hotel currently undergoing renovations, with a decent room and very comfortable bedding. We appreciated the welcome in the room with water, a kettle, and coffee and herbal tea pods. The reception was very friendly and efficient. A very pleasant stay at your establishment.

All very good and super nice

This establishment lacks freshness. We can smell the frozen 80s.

The room was good although a little outdated. It seems to me that it lacks insulation; it was cold and the room was cold when we arrived. The catering was good value for money

This is really a motel. The room had not been heated on arrival, so took some time to warm up. Friendly, efficient staff. Meals filling and plentiful

Very good reception, room with a large bed, good restaurant very practical. To improve: it was necessary to connect the TV and turn on the heating on all fours. Only one electrical outlet available ... in the bathroom ...

Bedding in a separate bed in 60..! Not the slightest bit of soap in the bathroom

Very pleasant staff. Rooms and bathrooms need some refreshing. Also lack of soundproofing. Restaurant and breakfast, very good.

Impeccable...le personnel fait tout pour vous faire plaisir...le repas nickel...

Correct relay, but outdated room to redo. Insulation not great. The bedding is good, the cleaning could be thorough. The reception and the catering part, everything was perfect.

Staff very attentive to customer needs. Gluten-free breakfast and dinner. Thanks again

Super accueil, personnel très agréable et qui nous ont rendu des petits services sans hésiter

We were surprised by the access to the hotel but the rooms are nice. The reaction from the hoteliers (error in basic accommodation) is very satisfactory as well as the cleanliness of the accommodation (towels changed every day). However, during the Christmas holidays, we know that prices are increased but normally reasonably.. more than 300€ for a stay with breakfast (2 nights + breakfast for the modest sum of 12€/person….): little space for the buffet which forces the staff to constantly restock and therefore little choice on the buffet + waiting for customers. In an ibis hotel we have more choice. The value for money needs to be reviewed! A toilet/bathroom door that does not close, a small bottle of water served.. when we are told about a comfort room: it is there, but only for the bedding.

Very good, friendly staff, very good food and very good breakfast. Room good overall.

Accueil sympathique, chambre confortable

Alles gut und solide, aber bitte ein besseres Hinweisschild für die Hoteleinfahrt in der Nacht! Schwer zu finden!

Very good 👍

The appartement was a bit outdated. But worth for the price we payed.

The staff and the restaurant were great!!! The hotel room and facilities were very good. Unfortunately there was a lot of noise until late at night and in the morning suitcases, loud conversations and little soundproofing. Thanks to all the very professional staff and delicious meals!!!

Well located on our route. Friendly welcome

The family suite is ok but would benefit from a refresh, especially with regard to the interior decoration (aging walls and floor) and the bathroom which is no longer up to date with a bathtub. To review some details on the electricity, in particular the bedside lamp and faulty TV aerial socket. For the rest, the meals and breakfast are plentiful. The only negative point is the proximity of the main road.

Friendly staff, good restaurant. Hearty breakfast. We will come back with pleasure.

Pleasant reception

We had a lovely relaxing stay with our own outdoor space and comfy bed. Thank you to all at the Logis hotel, Rouffach.

Zeer propere kamer en badkamer verzorgd ontbijtbuffet en lekker diner voor deze prijs van 25 euro en vriendelijke uitbating

We were very pleased.

In full development. Very good mattress, we ate very well, we can see that all the staff do everything to make this place a must if you are in the area. Very clean, nothing to say. There are still a few things to do to make everything perfect. Good team, they will get there. We will come back without hesitation. Corinne and Jérôme.

The description of the hotel is simply wrong: "In the heart of Rouffach"... about 3 km away! Regional cuisine? There was the usual grill stuff. The descriptions of other Logis hotels were more realistic.

Hotel très bien ☆☆☆☆ propre, agréable, calme, très bonne literie....
Par contre petit dej pas du tout a la hauteur du prix ! C est un pti dej formule1 à peine amélioré...😡
La carte du restaurant sans aucune originalité, que les spécificités Alsaciennes "re, revues" c est dommage ! Et pas de menu light pour le soir.... Par contre la qualité de ce que nous avons goûté etait excellente !!! Bravo au chef de cuisine. La direction est très sympathique et très commercante +++.

This hotel is practically impossible to find, because the entrance is very poorly indicated if you do not know that access is directly in the TOTAL station on the edge of the national road

Poor soundproofing.. we heard other guests arriving at 3am.. everyone's movements all night..

Good value for money - a bit outdated rooms but very friendly crew and relaxed atmosphere. Perfect for a stopover.

Excellent stopover! We will definitely come back. Restaurant and terrace: great! The room and bathroom are very clean, spacious, comfortable. The bed is super good. We appreciated the slightly old-fashioned side of the accommodation, but that's what makes it charming 😉

Top ontvangst. Aardig en behulpzaam personeel.

A very decent accommodation at a very decent price, quality service. Rooms are being improved, they are a bit dated in the bathroom area. Showers would perhaps be more practical than bathtubs. An electric towel dryer would be a little extra.

Very good reception. The room suited us well, simple but functional. Had dinner at the restaurant, and we enjoyed our meal. If we were to come back, we would certainly do so.

Good location Good value for money

Pleasant welcome but access to the hotel complicated for cyclists like us. We had trouble finding it.

Rooms were disappointng
Service was very good
Food /dinner and breakfast good

Great stay in this hotel where we were very well received. We were able to recover each day and hike the next day after a hearty breakfast. Comfortable beds and generous dinners. We will definitely come back.

Very friendly welcome, comfortable room but without air conditioning and with a slightly dilapidated bathroom...

Very well received, very pleasant and attentive staff and very responsive to customer requests

Could not lock to room from inside, good wifi, Ok breakfast, clean, bathroom a bit old, you hear you neighbours

The access is surprising (expressway exit at a gas station) the room is comfortable and very clean with slightly dated equipment. The people are attentive and helpful.

pas plus que 2 étoile

Hotel, breakfast and dinner were completely fine, it would have been great to have a small fridge in the room to keep drinks cold.

Very warm welcome, Very good restaurant. A special thank you to Françoise Only downside, lack of ventilation in the rooms

Personel sympathique, chambre comfortable mais sans wifi.
Le repas au restaurant était de qualité et le service agréable.

Devant quitté avant l'ouverture du petit déjeuner, un très bon sandwich ainsi que d'autres petites choses m'ont été proposées.

Alright

Big mold spots in the bedroom and in the bathroom.
For dinner we ordered trout and got salmon,
Breakfast was good.

Friendly staff

Difficult to navigate on one road to access the hotel. Personally friendly and available. Perfect parcheggio. Forse il bagno potrebbe migliorare

The photos highlight this hotel, but the reality is quite different. It's a three star from the 80s. Very difficult to find if not impossible on GPS.

Very good professional stay

A decent establishment penalized by the proximity of the national road which is noisy at night.

World champions of hospitality, Alsace and Alsatians know what it means to welcome. At the Logis Hôtel Au Relais d'Alsace hotel, it's like anywhere else in this magnificent region. The village of Rouffach is magnificent, 10 minutes away. We take care of you, we eat very well for a very reasonable amount, we are considerate, attentive, discreet, friendly. We just don't want to leave because we know we won't find anything better elsewhere, even at the end of the world. The evening stopover is just magical at this price level. I saw people who didn't know each other chatting during the evening meal, all in a friendly atmosphere and under the watchful eye of the hotel owner and the amused and amusing waiters. A lovely moment in a lovely place with lovely people in charge.

Warm welcome from the owner, very attentive

The accommodation was not appropriate for the price - there was a wet towel in the bathroom when we arrived - the room smelled of damp, so we opened the window and door right from the start (but the other guests seemed to have felt the same way too) At breakfast we had ( my wife and I had dirty coffee cups on the table, which were upside down but if you. Looking into the cup you could see kaffir edges and other dirt. So it was relatively unsightly - I didn't think something like that could happen with an Expedia booking.

The hotel is a bit old. The beds were good. The service in the restaurant was good, the menu was down-to-earth and plentiful. Recommended for an overnight stay.⁷

Nice welcome

There is a Logis loyalty program, I wanted to use my vouchers and I got remarks such as: "You are not a customer of mine, I shouldn't have to do that to you", "Fortunately all the customers are not like you”, “My customers are waiting at the table…”. Nothing stopping me from coming back 1 hour later after the service? But hey, trust is out of the question. How do you want to become a customer when courtesy is not required. Access to the hotel by a steep path. I don't recommend this Logis Madame, it's official I won't be coming back and will talk about you around me.

Small personal concern. But those present handled it perfectly!

Good welcome. For one night it just happened. Apart from the fact that the hotel is on the edge of the D83 4-lane, next to the gas station and it is not so easy to get there with some GPS. The room is old and so is the bathroom. The stopover dinner is correct, as is the dining room. Average breakfast. Impression of an old Campanile hotel. In summer it may be suitable, but certainly not in winter.